IT Leadership Portfolio

I build and lead technology environments that are reliable, supportable, and understandable.

My background spans more than 20 years of IT leadership across infrastructure, networking, endpoint management, identity, enterprise platforms, service delivery, vendor management, facilities technology, and organizational planning. I have led distributed technology environments supporting thousands of users across multiple sites, managed technical teams, directed major infrastructure modernization, and served as a senior technology advisor to executive leadership.

I am most effective in environments where technology crosses organizational boundaries and someone needs to understand both the strategic picture and what is actually happening at the implementation layer.

Areas of Leadership

• Enterprise IT Operations

• Infrastructure & Network Architecture

• Workplace Technology & Endpoint Management

• Identity & Access Management

• Google Workspace & Enterprise SaaS

• IT Service Management & Incident Response

• Wireless & Multi-Site Connectivity

• Facilities & Physical Technology

• Vendor, Contract & Lifecycle Management

• Technology Strategy & Roadmaps

• Team Development & Technical Mentorship

• Automation, AI & Process Improvement

Selected Work

Enterprise Infrastructure Modernization

Led major modernization of networking and infrastructure across distributed environments while maintaining production services.

Work has included architecture, switching, wireless, segmentation, ISP coordination, security considerations, vendor management, migration planning, troubleshooting, and operational acceptance.

My approach is to simplify where possible, identify dependencies early, and avoid designs that create unnecessary operational complexity.

Multi-Site Technology Operations

Led technology operations supporting approximately 7,600 users across 12 locations, including infrastructure, endpoints, identity, enterprise applications, networking, service delivery, procurement, vendors, and user support.

Managed and developed a 15-person technology organization with emphasis on clear ownership, documentation, service standards, technical judgment, and continuous improvement.

New Facility Technology Readiness

Directed technology planning and implementation for new and expanding facilities.

Responsibilities have included network architecture, wireless design, low-voltage coordination, ISP delivery, physical security technology, cameras, AV dependencies, vendor coordination, construction sequencing, commissioning, and operational handoff.

These projects often require coordination across disciplines that are normally handled by several separate technical teams.

Endpoint & Workplace Technology

More than 12 years of experience with enterprise Apple management, including Jamf Pro, along with Microsoft Intune, Mosyle, Jamf Connect, macOS, Windows, identity systems, and enterprise SaaS platforms.

Experience includes provisioning, lifecycle planning, security configuration, access management, hardware refresh, troubleshooting, and employee technology experience.

Operational Leadership

I believe technology leadership requires both strategic judgment and enough technical depth to recognize when assumptions do not match reality.

My leadership style emphasizes:

Clear ownership. Direct communication. Documentation. Calm incident response. Practical decision-making. Accountability without unnecessary bureaucracy.

I am comfortable moving between executive discussions about risk, budget, and strategy and technical conversations about architecture, service failures, dependencies, and implementation.

Leadership Philosophy

Good IT should make an organization more capable without making the technology itself the center of attention.

I favor systems that are understandable, maintainable, appropriately secure, and resilient. I am skeptical of complexity without a clear benefit and comfortable pushing back when a proposed solution creates more operational risk than value.

I also believe capable teams are built through trust, clear expectations, coaching, empathy, and meaningful ownership—not through constant escalation or heroics.

Technology

Google Workspace • Jamf Pro • Mosyle • Microsoft Intune • Jamf Connect • macOS • Windows • Identity & Access Management • Enterprise Networking • Wireless • Switching • Routing • VLANs • DHCP • DNS • VPN • Enterprise SaaS • Endpoint Management • IT Service Management • AV & Collaboration Technology • Physical Security Technology

About Me

I am an Austin-based technology leader with experience in education, enterprise information management, and U.S. Army service.

My career has consistently centered on the same problem: how to make complicated systems work reliably for real people.

Resume available upon request.